Generate Points
Generate Points

Knowledge Base

The Generate Points reward will assign points to another Points and Rewards system.

This reward is designed for advanced loyalty programs. If you don’t have specific instructions from our support team, be careful when using it.

Set up the reward

To add this reward, you first need to create a points and rewards system. If you haven’t already, please create one by following this part of the documentation.

Now that you are in the points and rewards system edition, you can add the reward

Follow these steps

Rewards Group
Click Add
Select Miscellaneous
Select Generate Points
Click Next

In the popup, you’ll see a few options.

Reward Information

  • Title : The reward’s title. It will be displayed to customers on various widgets, emails and WooCommerce pages.
  • Description : The reward’s description. It will be displayed to customers on various widgets and emails.
  • Featured image : The reward’s image. Customers will see this when they receive a new reward email or inside rewards widgets.

Reward Settings

  • Points needed : The points needed in order to unlock that reward. You won’t see that information in leveling points and rewards systems as this value is set directly inside the level.
  • Send Reward email : Decide if customers receive an email when they unlock that reward or not. The default value is Yes.
  • Max Redeems : Define how many times this reward can be redeemed by customers. Leave empty or set to 0 for no limit.


  • Points and Rewards System : Select the Points and Rewards system’s points destination.
  • Reset levels : If the selected Points and Rewards System is a Leveling system, allows to earn the levels again. This action does not remove any reward.
  • Reset rewards : Before giving points, all rewards in the system, owned by the customer, are confiscated.
  • Points to add : The points to add to the chosen system.
  • Check for Rewards : Check if rewards become available in the Destination Loyalty System. Override the “Cannot be unlocked by user” option.
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