User Role
User Role

Knowledge Base

The User title reward will assign the a specific role to the user.


If the role you specify doesn’t exist, WooRewards will create it. It will have the same capabilities as the customer role.

Set up the reward

To add this reward, you first need to create a points and rewards system. If you haven’t already, please create one by following this part of the documentation.

Now that you are in the points and rewards system edition, you can add the reward

Follow these steps

Rewards Group
Click Add
Select User's Status
Select Assign a role
Click Next

In the popup, you’ll see a few options.

Reward Information

  • Title : The reward’s title. It will be displayed to customers on various widgets, emails and WooCommerce pages.
  • Description : The reward’s description. It will be displayed to customers on various widgets and emails.
  • Featured image : The reward’s image. Customers will see this when they receive a new reward email or inside rewards widgets.

Reward Settings

  • Points needed : The points needed in order to unlock that reward. You won’t see that information in leveling points and rewards systems as this value is set directly inside the level.
  • Send Reward email : Decide if customers receive an email when they unlock that reward or not. The default value is Yes.
  • Max Redeems : Define how many times this reward can be redeemed by customers. Leave empty or set to 0 for no limit.

Role Settings

  • Role : Pick an existant role or set a new role name.

By default, the role is added to the customer, it doesn’t replace the customer’s existing role. This is a security to prevent admins from removing themselves the admin role while testing the program.
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