Knowledge Base

It’s always nice for customers to receive a small gift for their birthday. In addition, it’s a perfect occasion to remember them about your store if they spent a long time without ordering. That’s why, in this section, we’ll see how you can use the birthday feature in WooRewards.

Birthday Settings

Before sending your customers a gift for their birthday, you should first allow them to input their birth date on their profile. In order to do so, go to the following page :

WordPress Admin
Admin menu
Menu entry
General Settings

Once you’re there, check the following boxes :

  • Display a birthday field in the ‘checkout’ page when the user register at the same time.
  • Display a birthday field in the ‘my account register’ page.
  • Display a birthday field in the ‘my account -> details’ page.
  • Display Debug information about birthday point earning in user backend profile.

Now that customers can enter their birth date, you can set up your loyalty program accordingly

Preventing Abuse

In WooRewards, there is a security that prevents customers from abusing the birthday feature. As a result, at least 1 year must pass before a customer is able to receive a birthday reward. Therefore, changing their birthday date will only result in a longer delay before customers are rewarded again

Birthday Tutorial

To send your customers a birthday gift, simply follow this tutorial :

Celebrate customer's birthdays
This little system will send a discount to your customers for their birthday

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