New Reward
New Reward

Knowledge Base

Customers will receive this email every time they unlock a new reward in your Points and Rewards System.

To customize this email, go to the following page :

WordPress Admin
Admin menu
Menu entry
New Reward

Set the following options :

  • Subject : The mail’s subject. Choose a title that will draw your customer’s attention.
  • Preheader : This short text (50-100 characters) is very useful. Most email clients will display this text right under the email subject before the recipient opens it. Therefore, it will help you to get your customer’s attention.
  • Enabled : Decide if you want to send this email to your customers or not when they unlock a new reward.
  • Styling Tool : Use the provided styling tool to customize the appearance of the email. You can modify some texts and add your own html code in some areas.

In the styling tool, you see a test reward that represents what an earned reward will look like when the email is sent to customers. So, if you want to see how the real email will look like in your existing loyalty program, simply give yourself a reward in the customers management screen.

Under the email customization tool, you have the possibility to send a test email to the email address of your choice. Simply fill the email address and click on the Send test email button.

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