This add-on adds a new reward type to WooRewards, the Partial Order Refund.

Purchase and Installation

First you need to download and install the Add-On. Go to the following page:

Click the Add to Cart button. It will open a new tab in your browser. Proceed with the purchase. As a result, you will receive an email with a link to download the plugin’s zip file. Once you have the file, do the following:

Select your zip file and upload it. At the end of the process, click on Activate.

The next thing to do is to activate your license for the Add-On. Check your order confirmation email and copy the license key you can find inside. Then, go to the following page :

Find the Installed Extensions group and you should see the addon in the list. Paste your license key here and click on the button to activate it. That’s it, the Add-On is active and you can start using it.

How the reward works

Use with WooCommerce Subscriptions

This reward lets you be very creative if you combine it to WooCommerce Subscriptions. For example, it lets you give “discounts” on subscription renewals by issuing a partial refund immediately after the renewal happens.

If you want help to set your system up, please contact our support team

Setup the reward

Go to WooRewards → Settings and select a Points and Rewards system to edit.

In the new window, go into the Rewards or Levels and Rewards group.

In the rewards list (or inside a level), click the Add button and select Order Refund from the Miscellaneous category.

There are a lot of options available, we’ll look at each of them in detail so that you know which ones to use :

Reward Information

• Title : The reward’s title. Customers will see this on various widgets, emails and WooCommerce pages.
• Description : The reward’s description. Customers will see it on various widgets and emails.
• Featured image : The reward’s image. Customers will see this when they receive a new reward email or inside rewards widgets.
• Coupon Description : The WooCommerce coupon’s description. Every time customers unlock this reward, it will generate a WooCommerce coupon with that description.

Reward Settings

• Points needed : The points the customer needs in order to unlock that reward. You won’t see that information in leveling points and rewards systems as this value is directly inside the level.
• Send Reward email : Decide if customers receive an email when they unlock that reward or not. The default value is Yes.

Refunding Settings

• Limit Period : After that period, refund is no longer possible. See your shortest Gateway limitation
• Computing type : Select if the refund’s amount is a percentage of the order total or a fix amount.
• Value : The refund value (percentage or fix amount)
• Max amount : Max amount you want to refund. If multiple refunds happen on the same order, the total refund can’t exceed this value
• Max percent : Same as above but in percentage