Place a first order
Place a first order

Knowledge Base

The Place a first order action rewards customers with a fixed amount of points when they place their first order.


Customer order
The customer places his first order on your website
Order validation
After delivering the order products, you validate the order and change its status to “Processing” or “Complete”
Points distribution
WooRewards checkis if it’s the customer’s first order and gives the points if it is.

As you can see in the above workflow, WooRewards doesn’t give points right away. The order has to get the appropriate order status for that.

Set up the action

To add this customer action, you first need to create a points and rewards system. If you haven’t already, please create one by following this part of the documentation.

Now that you are in the points and rewards system edition, do the following

Follow these steps

Points Group
Click Add
Select Orders
Select Place a first order
Click Next

In the popup, you’ll see a few options that we’ll detail here.

Action to perform

  • Action title : Name of the action. Your customers will see this information on various places. You can rename it how you want.

Points settings

  • Earned points : The amount of points they will earn for placing the order.
  • Max Triggers : Defines how many times this action can be triggered by each user. Leave empty for unlimited times or set an integer value.

Set all the options you need and click the Save button when you’re done.

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