All orders paid with the virtual wallet can be refunded on the wallet.
Partial or full order refund
If an order was paid using the Virtual Wallet, you can issue a refund on the wallet, either partially or fully.
If you want to issue a refund on the wallet, follow this procedure.
First, you need to go to WooCommerce → Orders and edit the order you want to refund.
In the order page, click on the Refund button that you will find under the products list :
After clicking the button, you will see the WooCommerce refund options. Select the desired refund options. In the end, click on the Refund via Virtual Wallet button :
That’s it, the customer’s wallet has been credited with the refunded amount.
Partial payment refund
If a partial payment was made on an order, you have the possibility to refund the amount spent on the order when the order is refunded.
Go to WooVirtualWallet → Settings → Partial Payment :
Select the orders status for which partial payments will be refunded. If an order is set to a selected status, all wallet money spent on that order will be refunded on the wallet.