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Remove points

Customers have the possibility to earn points when they place orders through various earning methods. If, for some reason, an order is cancelled or refunded, you have the possibility to remove the points that were earned.

To do so, go to WooRewards → Settings → WooCommerce and go to the Order Refund section :

Here, you can select the different order status that will remove the points earned. Don’t forget to save your settings.

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