Since WooRewards 4.2, you have the possibility to give points to customers when they perform various actions on Facebook. However, you need to configure various things on your website before. In this tutorial, we will see these settings in details.
1 – Facebook Page and Facebook App
First, you need to configure your Facebook Page and Facebook Apps. We created specific guides for that. Start by creating a facebook app to link to your facebook page. In order to achieve that, please follow this tutorial :
click the above link
Now that your Facebook page is linked to an app, it’s time to start receiving your page feed in WooRewards.
It is now time to get back to your Facebook app configuration. Please follow the following guide to set up the Facebook page feed :
click the above link
That’s all for this part. You will verify the Facebook connection at the last step of this documentation.
2 – Facebook Login
To give points to your customers, they have to connect to their Facebook account. WooRewards provides a widget for that purpose. However, you still need to add the Facebook Login product to your Facebook App for the widget to work.
That’s all there is to do for the Facebook part. It is now time to get back to the WooRewards configuration.
Finally, you have to add the social connector to one or more front pages of your website. You can either use the widget (set in Appearance → Widgets) or the shortcode that you will find in WooRewards → Appearance → Shortcodes → Social Networks.
Here is the shortcode you can use :
|networks||The names of social network for which you want a button to appear.|
3 – Test the connection
Now that your settings are complete, you need to test the connection between your Facebook page and your website. Only after a successful test will you be able to start giving points to your customers for their Facebook actions.
First, you need to connect your own Facebook account to your website. In order to do that, go to the page where you put the Social Connect Widget/Shortcode. Once you’re there, click on the Connect your Facebook Account. Validate the Facebook popup. Your account is now connected.
Now, go to your Facebook page and like one of your posts. It should send the information directly to your website and WooRewards will intercept it.
If you go to WooRewards → Features → Social Media → Facebook Logs, you should now see some data here, proof that the connection was successful and that you are now ready to let customers earn points and rewards for their Facebook actions.
If you see no data after you liked your post on Facebook, please retrace your steps one by one and see if you missed a setting somewhere.
4 – Setup your loyalty program
Finally, it’s time to set up the loyalty program and allow customers to earn points when they like or comment your Facebook posts. You can begin by following our tutorial on how to create a standard points and rewards system :
When setting up the system, you can add the following methods to earn points :
Congratulations, you finished the settings.